OMNI – CHANNEL CUSTOMER VALUE MANAGEMENT
- Always choose the right moments to engage
- Personalize to stay relevant
- Leverage insights for timely actions
- Extend engagement to new digital channels
- Optimize engagement at scale
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Showing 13 resources
CLTV Analytics and AI for CX
- Retention Accelerator
- Upsell/ Cross sell Accelerator
- Intelligent Offer Resolution
- Churn Risk Alert
- Guided Upsell/ Cross sell
- Campaign and Offer Optimization
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Digital Plus: Digital Customer Value Management
- Social Media CVM
- Micro Segmented Email Campaigns
- Conversational CVM
- Web Analytics
- Paid Media Budgeting
- Digital Persona and Behavior Tagging
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Intelligent MarTech Solutions for Driving Profitable Customer Engagement
Flytxt corporate overview, technology, platforms and services
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CVM-IN-A-BOX: Bundled Solution for Customer Value Management
- Built-in Capabilities and Best Practices for CVM
- Best-in-class Customer Analytics
- Real-time Performance Dashboard
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Robo-X: AI Companion for Marketers
- Live campaign optimization
- Machine-learned decisions for personalization at scale
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NEON-dX: Campaign Hub
- Reusable templates
- Quick access to best practices
- Ease of localization
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NEON-dX: Insight Workbench
- Purpose-built model templates for rapid insight creation
- Rapid insight creation
- Improved analytics efficiency and productivity
- Easy access to data for model development
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NEON-dX: Digital Channel Management
- Cross-channel integration for seamless customer experience
- Digital footprint tracking for contextual engagement
- Quick integration of 3rd party data sources
- Track billions of digital interactions
- Paid media campaigns
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Offer-X: Intelligent Decisioning Engine
- Quick adoption of Machine Learned NBO
- Seamless integration with marketing systems and data lakes
- Personalized offer recommendation at scale
- Higher offer uptake
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NEON-dX: Inbound Marketing Automation
Deeper understanding of customers’ historical and contextual behaviour
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